Here you can find out what information we collect about you when you visit the website www.simbiocity.com (hereinafter, the ‘Website’), including why and to whom we provide such data and how long we keep them. You will also find information about your rights in relation to personal data.
The controller of your personal data is Ozo biurai, UAB, corporate identifier 302695354, Vito Gerulaičio str. 1-1001, LT-08200 Vilnius, Lithuania, phone +370 699 77107, email hello@simbiocity.com (Symbiocity or we/us).
What information do we collect about you and why?
Data on your use of the Website
We are continually improving the Website and visitor experience. We therefore want to know what information on the Website is of most interest to visitors, how often visitors return, what browsers they use, what devices they use to navigate the Website, what their IP addresses are, how they move, what they click on, or otherwise navigate our Website.
As you navigate the Website, certain information may be collected without you actively providing it, through the use of various technologies such as cookies, web tags or web beacons, and through the collection of navigation data (log files, server logs, clickstream and website scripts).
Your web browser or mobile device automatically transmits certain information, such as the URL and Internet Protocol (IP) address of the website you are browsing or have just come from, the browser version currently used on your computer or mobile device; the date and time you visit the Website, and the pages you open while visiting the Website.
We also use certain third-party tools to collect and analyse information on the use of our Website.
The legal basis for processing these data is the necessity to provide our services to enable you to use our Website, and our legitimate interest in improving it. In the cases specified below, we may collect certain personal data about you only with your consent.
Queries and responses
When you send us a query via our Website or to our email hello@simbiocity.com, we will process your contact details, including your name, surname, email address, phone number and the content of the message, in order we could properly process your query and respond to it.
The legal basis for processing these data is our legitimate interest in properly managing queries about us and our services.
Cookies
Information about the cookies is provided in the cookie policy.
Who can access your information?
When we process your data, we apply the necessary safeguards to ensure the confidentiality of your data.
Our employees responsible for customer relations or information technology maintenance may view your data; however, access to the data is granted only to those employees who need it to perform their functions.
Your data are also provided to our group companies in order to combine functions and responsibilities.
We may disclose your personal data to third parties:
⎯ when service providers trusted by us render services to us on our behalf and under our instructions (e.g. data in information systems provided and maintained by external service providers may be viewed by the employees of such service providers, however, strictly for the purposes necessary to provide their services). We will always control the use of your personal data and remain responsible for them;
⎯ when we reasonably believe that disclosure is necessary to protect our rights, to ensure your safety or the safety of others, to investigate fraud, or to comply with a request by a public authority.
Some service providers may be based in third countries, i.e. outside the European Economic Area. These service providers may use personal data for the purposes described in this information notice. We continually take steps to ensure that such service providers have appropriate safeguards in place to ensure the security of your personal data. This data transfer is based on adequacy decisions by the European Commission (Article 45 of the General Data Protection Regulation (hereinafter, the ‘Regulation’), standard contractual clauses based on templates approved by the European Commission (Article 46 of the Regulation) or a derogation pursuant to Article 49 of the Regulation. For more details about these safeguards, please contact us by email hello@simbiocity.com.
How long is your information stored?
Your personal data will be stored for as long as necessary to achieve the purposes set out in this notice. Communications with us will be kept for a maximum of 2 years, unless the communication is necessary for a legal proceeding to which you are a party, in which case the information will be kept until the end of the ongoing legal proceedings. Data relating to cookies will be stored as set out in the ‘Cookies’ section above. When your personal data is no longer required by law or in accordance with the rights and obligations of any party, your personal data will be deleted.
How can you access your data?
You have the right to access your personal data processed by us at any time, and to request rectification or erasure thereof.
You can also contact us to request restriction of data processing.
You have the right to object to certain data processing. You have the right to data portability.
When we process your data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
These requests should be emailed to hello@simbiocity.com. Please note that not all rights are absolute and you need to have the right basis for some of them. If we are unable to implement your right under applicable law, we will inform you accordingly, providing a reasoned response.
Where to report a violation of rights?
If you believe that we have improperly processed your personal data and that your privacy rights have been violated, you can contact Valstybinė duomenų apsaugos inspekcija (the State Data Protection Inspectorate), L. Sapiegos 17, 10312 Vilnius, phone (0 5) 271 2804, 279 1445, email ada@ada.lt.